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Returns

We stand behind our products. As a testament to the quality of our products, we currently offer a FREE 60 DAY RETURNS policy, so that any product you buy from us can be returned to us for any reason within 60 days of purchase. Just as long as the product is in its original condition, we will send you out a post pack at no cost to you and you can return your product free of charge for a full refund, store credit or exchange. 

Please note:

  1. In relation to refunds: the refund is for the product/s and will not include your original freight costs.
  2. In relation to exchanges: we will only cover the return costs one way, so for exchanges, you will need to pay the shipping of the new product back to you. 
  3. International returns may incur extra costs.
  4. In the very rare occasion a product is found to have a manufacturing fault, please contact us to organise for repair, replacement or refund. In the case of a genuine manufacturing fault, we will cover all shipping costs.
  5. Our free returns policy does not apply to custom orders.

 


 

Conditions for Returns

If you wish to return a product to us, the product must be returned, unused and undamaged, in its received condition.

We cannot provide refunds or credits for custom made products.

Angus Barrett cannot be held liable for any misuse of a product or for any damage caused using a product for other than its intended purpose.

 


 

Shop with Confidence

We understand that buying online can sometimes be challenging. We also understand that sometimes you simply change your mind. Our returns policy is designed to put your concerns at ease, so that you can shop with confidence. 

If you have any questions about any of the above, please don't hesitate to call us on 02 6361 1601 or email info@angusbarrett.com.au